Nee Sern is...

really really sleepy

Friday, September 30, 2005

Do you need to be a good swimmer in order to be an excellent swim instructor?

Do you need to be a good swimmer in order to be an excellent swim instructor?

Think about the statement above. Does a badminton coach have to be a good badminton player?
Does a manager of the procurement team have to be well versed in the procurement softwares and procedures?

Does the CEO of a major multinational airline have to have the working experience in the airline industry?

Top management frequently deals with concepts and ideas rather than the actual details of each segment of the organization. For that they have their managers to ensure that their vision is cascaded downstream to the working level.

But in order for the top management to succeed in the arena, he needs to have a sound conceptual view of his own industry. For example, Tony Fernandez knows nuts about operating an aircraft, let alone an airline business! He came from a background operating a radio station business. And yet today he is one of the most successful entrepeneurs in Malaysia. He may not know the intricacies of the business, but he has enough savvy to translate time-tested principles of business and management into any industry.

Back to the original question. If a swim instructor does not know how to swim, will you trust your children with him? He may have the conceptual knowledge of how to swim, the theoretical background of each swimming style, the technicalities of treading water, etc. But will you prefer that over someone who has actual experience of swimming in water, actually practicing all the techniques rather than keeping it all in his head?

The new CEO of Malaysia Airlines comes from the Oil and Gas industry. Will he be able to adapt to the airline industry? Again, if the time-tested principles are the same in both industries, he will be able to adapt to the business and generate revenue and profit, at the same time maximizing the EBIT and minimizing OPEX, providing maximum returns to shareholders and investors.

So, do I have to be very good in GSM/GPRS/EDGE/UMTS/WIMAX before stepping up the ladder to become a manager?

I read in one book (THE RULES OF WORK) that before becoming too ambitious, one must be good at what one does first. Only with the proper credentials can one then move on. I tend to agree with this statement, because although it's true that managers do not need to know the technicalities, but it is an advantage for managers to know the technical aspects of the business because it provides him with first hand knowledge of the potential issues that may arise in the team that he manages.

Comparing a manager who is strictly about managing people, and a manager who additionally possesses the technical know-how, I feel that it's the latter that has the advantage when it comes to effective management of situations.

Alex, thanks for the trigger.

3 comments:

neil said...

In a lot of situations, top ppl in a company got to where they are by using office politics. That's why you'll always be more knowledgeable than your boss. :P

Nee Sern said...

alex...thinking is good :)

eeleyelee...
in the same book (The Rules Of Work), it warns you to stay away from office politics absolutely! i find that to be good advice indeed.

Daniel said...

The Main rule in "The Rules Of Work" says that if you have read the book and want to internalise it, you have to keep it a secret. But thanks for sharing.